Effective Date: January 1, 2025
Last Updated: January 1, 2025
Scrutiny Finance ("we," "us," "our," or "Company") is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website scrutinyfinance.com or use our currency exchange services.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name, email address, phone number, and mailing address
- Government-issued identification documents for compliance purposes
- Financial information necessary for currency exchange transactions
- Transaction history and preferences
- Communication records and customer service interactions
1.2 Automatically Collected Information
We automatically collect certain information when you visit our website:
- IP address, browser type, and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website addresses and search terms used
- Device information and mobile network information
2. How We Use Your Information
We use your personal information for the following purposes:
- Processing currency exchange transactions and providing requested services
- Verifying your identity and complying with anti-money laundering regulations
- Communicating with you about your transactions and account
- Improving our services and website functionality
- Sending promotional materials and service updates (with your consent)
- Detecting and preventing fraud and unauthorized activities
- Complying with legal obligations and regulatory requirements
3. Information Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our business
- Legal Compliance: When required by law, court order, or government regulation
- Business Protection: To protect our rights, property, or safety, or that of our customers
- Business Transfers: In connection with a merger, acquisition, or sale of business assets
- Consent: With your explicit consent for specific purposes
4. Data Security
We implement industry-standard security measures to protect your personal information:
- SSL encryption for all data transmissions
- Secure servers with restricted access controls
- Regular security audits and vulnerability assessments
- Employee training on data protection and confidentiality
- Compliance with PCI DSS standards for payment processing
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser preferences. Disabling cookies may limit certain website functionalities.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Transaction records are maintained in accordance with applicable financial regulations.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and review your personal information
- Request corrections to inaccurate information
- Request deletion of your information (subject to legal requirements)
- Opt-out of marketing communications
- Withdraw consent where processing is based on consent
8. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it promptly.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information during such transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes by posting the updated policy on our website with a new effective date.
11. Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
- Email: privacy@scrutinyfinance.com
- Phone: (337) 564-5362
- Address: 915 W Foothill Blvd #281, Claremont, CA 91711
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.